Customer Support

The fastest way to get support is to check the common issues below. 95% of inquiries we receive are related to these common issues.
Need Quick Help? Check These Common Issues and Answers
All the plans come in a complete package and cannot be purchased individually. Bundling the plans together keeps the price as low as possible for everyone.
You can save the plans to your PC/Mac or even your mobile or table. You can also print them out at anytime. You can also save them to another device as well
We only accept online payments. In addition to credit cards, we also offer payments via PayPal.
We use a 3rd party processor(Clickbank) which handles the transaction to insure safety and security without any human involvement. It is fully encrypted and your details are not revealed to anyone, not even to us.
Absolutely. Our merchant processor, ClickBank, is the premier choice of businesses selling their products and services online. They have an excellent track record of safety and security for online purchases, without even one incidence in their operational history.
ClickBank's secured and approved merchant process is noted by a yellow lock at the bottom or top of the page during your order. Using the latest encrypting technology ensures a safe and secure transaction that keeps your details private.
Once you've download the plans to your computer or mobile/tablet you'll need Adobe Acrobat Reader to view them. Don't worry, Adobe Acrobat Reader is free and it's already installed on most computers. On mobile and tablets, PDFs are automatically supported.
If you don't have it or for some reason your book still won't open, please visit www.Adobe.com to download the newest version and install it. If you still have problems, please visit our support system and submit a ticket.
All our plans are in PDF format. You'll be able to view them on your MAC, mobile or tablet. Also the woodworking DVD is viewable on both a DVD player and a computer.(MAC or PC)
All the information you need is contained in the main homepage.
You can download some free plans over here for preview.
If you have any additional support questions after reviewing all the information, you may submit your own question to address your specific concerns.
We've partnered with ClickBank for handling the orders on our site. ClickBank is the leading retailer of digital products and has a very reliable ordering system. If the order page doesn't work please try again in a couple of minutes.
If it still fails, please send us a ticket here
We accept all major credit cards as well as PayPal payments.
It is not an issue. You'll get lifetime access to the members area where you can download it again
Once you order the RyanShedPlans package you will receive a confirmation email with instructions on how to reach support and how to download the most updated plans again.
Once you place your order, you will be sent to the download page. In addition, you will receive a confirmation email with instructions as well.
Most of the plans come in both metric and imperial units. If the metric unit is missing, we don't think this would be a problem.
There are a couple of useful conversion tools on the internet. For example:
https://www.metric-conversions.org/length/inches-to-centimeters.htm
You can order it here